I-AM - brand identity design & branding agency india

  If you missed our latest finance webinar, Life-Led Banking, exploring  how the role of branches have changed within the new model for retail banking –  check out some of the key takeouts here! The need to re-think and re-design retail bank customer experience is exemplified by the transformation of branches within the mix of channels… This transformation goes across their purpose, their nature, their locations, what customers expect from them and their very raison d’etre in the post-covid landscape ‘Traditional’ banks, due to the impact of digitisation, well before covid-19 were facing two alteratives… Banks can either reduce costs, by shutting stores and concentrate on digital or embrace change and revise the fundamental role of physical spaces. THE COVID-19 EFFECT:  ACCELERATION AND AMPLIFICATION OF  THESE OVERARCHING CONSUMER TRENDS  AS A RESULT OF THE PANDEMIC Technology: IN THE FIRST 2 WEEKS OF UK LOCKDOWN, THE NUMBER OF PEOPLE SHOPPING ONLINE ROSE TO LEVELS NOT ANTICIPATED FOR

  In this report, we started to map out the trends that have risen or accelerated during Covid, and analysed how they may impact the future of  restaurant experiences and the food and beverage industry. What might the new dining experience look like post-Corona? What are the trends and behaviours that restaurants should consider once lockdown is over ? How has the pandemic affected consumer habits and what does that mean for restaurants and the F&B market? You can check out the highlights below, and should you want to view the full PDF report, you can get in touch with Lindsay Tarkian at lindsay@i-amonline.com MOMENTS OF CHANGE : Has Covid-19 accelerated trends in the restaurant world that already existed? This unprecedented crisis, has transformed the way we approach our daily lives – changing our eating habits with the closures of restaurants.  Many restaurant models were already broken. Covid-19 will act as an amplifier for themes driving change previously. It is also bringing s

  Here we explore the 4 key macro trends that affect every sector and any industry that might be consumer facing. It doesn’t matter whether you are a retailer, bank or hospitality brand, consumers are more self and socially aware, seeking solutions that genuinely benefit their lives and those within the community.  From technology, wellbeing to accountability and social reconnection, these macro trends in peoples’  behaviours are affecting how consumers engage, chose and purchase from brands. These trends were already present before the pandemic, but they have since accelerated and become genuine consumer expe ctations. These leading trends will help forge strong connections with consumers thus, representing the pillars of successful brands. Tech-solutions and digital integration has permeated across all sectors and industries – as consumers increasingly expect convenience and real time control of  their purchases, transactions and various lifestyle needs. Brands should take note of th