I-AM - brand identity design & branding agency india

  Today’s technological advancements have had an impact on all sectors and it is inevitably shaking up the telecoms industry – from the way customer engage, interact and connect with their telco providers. Below you will find a series of insights that aims to shed some light on consumer behaviour in regard to telco providers as well as the industry overall. Over 60% of us view being connected and reachable as the most important experience associated with telcoservices. Telco 2025 insights, Oliver Wyman (2019) Covid-lense:   45% of people working at home due to COVID-19 finding it difficult to connect to meetings due to poor internet connection Moneyexpert.com, 2020 53% of people who attempted to make contact with ISP in last month faced difficulties: A new poll of UK adults has revealed poor levels of customer service from Internet Service Providers (ISP) in the last month (April 2020), due to the impact of COVID-19. Djs research, 2020 Nutshell:  The fundamentals remain largely the sam

  If you missed our latest food & beverage and restaurant webinar, Life-Led Eating Experiences, exploring the future role of dining, and the trends that are forming a radically different picture for tomorrows customer   –  check out some of the key takeouts here! It’s evident Covid-19 has had a major impact on all sectors and especially in the restaurant and hospitality environment. However, many restaurants were already broken models long before 2020. It’s not only about about the Covid impact, this presentation considers what other deeper changes in consumer behaviour and lifestyle demand a fresh look at what, where and when we eat? BEFORE WE LEAP FORWARD, LET’S TAKE AT LOOK AT THE CURRENT MARKET. Interested in more Food & Beverage and Restaurant trends & insight?  Check out our Wellness in Food & Beverage insight piece. Read more at  https://in.i-amonline.com/eating-experiences-webinar-life-led-eating-experiences-takeouts/

Even before the global pandemic hit, our world was already undergoing various disruptions. Our lifestyles, along with working practices were evolving, with the retail sector experiencing a significant structural transformation, offices breaking conventional barriers towards more collaborative working and mass-digitisation altering methods of customer engagement and purchase. The spaces in which we live, work and play were developing into an interconnected, sophisticated infrastructure, which now is challenged and complexified by the pandemic. Real estate was evolving by increasingly combining multiple sectors and services within one space. From a retailer with café areas, to a co-working office space with a gym and restaurant to a mall with a theme park…. Real estate was being re-imagined, as consumers expectation raised the bar for brick and mortar experiences, blurring the boundaries of different sectors and subsequently, creating the catalyst for urban disruption. The pandemic has a